Refund Policy

All refunds and returns processed by Tribes be with nature follow the guidelines stated in this policy.
By purchasing from our website, you agree to these refund and return conditions.

We reserve the right to deny or partially approve refund requests if:

• The returned item is not in its original condition.

• The request is made after the allowed return period.

• The product shows signs of use, wear, or damage not caused by us.

Tribes be with nature shall not be held responsible for delays or losses caused by third-party courier services or customer negligence.

At Tribes be with nature, we aim to provide a smooth and transparent refund process.

Here’s how it works:

• Eligibility: Refunds are applicable only for products that are defective, damaged, or incorrect.

• Timeframe: Customers can request a refund within 7 days of receiving their order.

• Condition: Items must be unused, unwashed, and in their original packaging with all tags intact.

• Refund Mode: Refunds are processed to the original payment method within 5–7 business days after inspection.

• Shipping Charges: Non-refundable unless the return is due to a mistake or defect from our side.

To request a refund, email us at tribesbewithnature@gmail.com with your order number and reason for return.

Below are the key elements included in your Refund Policy (customized for your brand):

a. Eligibility for Refunds

• The item must be returned in the same condition as received.

• The customer must provide proof of purchase (invoice/order confirmation).

• Refund requests made after the return window will not be accepted.

b. Return Shipping

• Customers are responsible for return shipping costs, except in cases of damaged or incorrect items.

• We recommend using a trackable courier service to ensure safe delivery of the return parcel.

c. Inspection Process

Once your returned item is received, our team will inspect it for eligibility.

• If approved → Refund initiated within 5–7 working days.

• If rejected → You’ll be notified via email with reasons for ineligibility.

d. Late or Missing Refunds

If you haven’t received your refund after 7 business days, please check with your bank or payment provider.
If the issue persists, contact us at tribesbewithnature@gmail.com.

e. Exchanges

We currently offer exchanges only for the same product if the received item is defective or incorrect in size or color.

f. Contact Us

For refund or return inquiries, reach out to:
📧 tribesbewithnature@gmail.com
📞 9981486842
🏠 Kanker, Chhattisgarh – 494334